
Privacy Policy
At Simple Spanish Now, we value and protect your privacy. This Privacy Policy describes how José Alberto Moreno Corbea, with domicile at Calle Doctor Andrade #24 A, Col. Doctores, Alcaldía Cuauhtémoc, C.P. 06720, Ciudad de México, México, in his capacity as the Data Controller of your personal data, collects, uses, stores, shares, and protects the personal information of its users through the website (hereinafter, the "Website"), which offers access to free content and an online class scheduling system delivered via Zoom.
This policy complies with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, as well as best practices in data protection, including considerations from the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA/CPRA).
Important: This Privacy Policy is a general guide and does not constitute legal advice. We recommend seeking professional legal advice to ensure full compliance with all applicable laws and regulations specific to your situation.
1. Identity and Domicile of the Data Controller
The Data Controller of your personal data is José Alberto Moreno Corbea, with domicile at Calle Doctor Andrade #24 A, Col. Doctores, Alcaldía Cuauhtémoc, C.P. 06720, Ciudad de México, CDMX. For any questions or inquiries related to this Privacy Policy or the processing of your personal data, you can contact us via email at: jamc@simplespanishnow.com.
2. Personal Data Collected
We collect and store the information you provide to us directly through our Website, as well as information that is automatically generated during your interaction with our services. The types of personal data we may collect include:
2.1. Personal Data Provided by the User
This information is voluntarily provided by you when interacting with our Website, including, but not limited to:
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Identification and Contact Data: Full name, last names, email address, username, and password (when registering for free content or purchasing classes).
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Payment Data: Information necessary to process class package purchases, such as credit/debit card details or bank account information. This information is processed directly by third-party payment gateways such as Wix Payments, PayPal, and Stripe, which comply with PCI-DSS security standards.
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Billing Data: First name, second name, phone number, country or region, address, city, and zip or postal code, if required for issuing tax receipts or invoices.
2.2. Automatically Collected Personal Data
When you browse our Website, certain information about your device and browsing activity may be collected automatically. This information includes:
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Usage and Navigation Data: IP address, login data, device information (operating system, internet browser, screen resolution), connection information, purchase history, page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page.
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Session Information: Browsing and "click-stream" activity, session heatmaps, and scrolls.
2.3. Data Collected Through Third Parties
Our Website is hosted on the Wix.com platform, and online classes are delivered via Zoom. In addition, we use other third-party tools and services that may collect personal data in accordance with their own privacy policies.
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Wix.com: As a web hosting platform, Wix collects information you provide and usage and navigation data, as well as information from security providers, fraud detection and prevention providers, and marketing partners. Wix acts as a Data Processor for the data you entrust to it to operate your website.
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Zoom Video Communications, Inc.: When participating in online classes via Zoom, data related to your meeting participation, such as your username, email address, IP address, and device information, are processed. The meeting host (José Alberto Moreno Corbea) may access certain participant information, including names, email addresses, and, if enabled, chat content and session recordings. Zoom does not use meeting content to train its or its third-party artificial intelligence models without the account owner's authorization.
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Important Note on Recordings and Chat Content: Currently, Zoom classes are not recorded. If it is decided to record classes in the future, students will be informed and their prior consent will be obtained. Chat content, although not used for marketing purposes, may contain personal information and is accessible by the meeting host.
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Google Ads: We use Google Ads to measure the performance of our advertising campaigns, track conversions, and obtain information about the behavior of visitors on our website. Google Ads may collect behavioral and site interaction data for advertising and remarketing purposes. Google states that it does not sell personal information for advertising purposes and offers privacy controls to users.
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Mailchimp: We use Mailchimp as an email marketing tool to send notifications, offers, and promotions to users who subscribe to our mailing list. Mailchimp collects the first name, last names, and email address provided through the subscription form on the website.
We do not collect sensitive personal data (such as racial or ethnic origin, health status, religious beliefs, etc.).
3. Purposes of Personal Data Processing
Your personal data is collected and processed for the following purposes:
3.1. Primary Purposes (Necessary for service provision)
These purposes are essential for the existence, maintenance, and fulfillment of the legal relationship between you and José Alberto Moreno Corbea:
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Account Management: To create and manage your user account and student profile on the Website.
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Free Content Access: To grant you access to the free content available on the Website.
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Payment Processing: To process class package purchases and manage corresponding payments through the payment gateways (Wix Payments, PayPal, Stripe).
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Invoice Issuance: To generate and issue invoices or tax receipts, if requested by the student.
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Online Class Scheduling and Delivery: To manage the class schedule and provide you with access to the sessions via the Zoom platform.
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Technical Support and Customer Service: To provide you with assistance, resolve queries, incidents, or problems related to the Website or classes.
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Platform Security: To ensure the security of our Website, prevent fraud, detect malicious activities, and protect the integrity of our systems and user information.
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Compliance with Legal Obligations: To comply with applicable laws and regulations, including tax and data protection obligations.
3.2. Secondary Purposes (Not essential for service provision)
These purposes are not essential for the existence, maintenance, and fulfillment of the legal relationship, but they allow us to improve your experience and offer you additional services. For the processing of your data for these purposes, we require your express consent. If you do not grant us your consent, this will not affect the provision of primary services.
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Marketing Communications: To send you monthly notifications of new offers, discounts, promotions, newsletters, or information about new courses or services that may be of interest to you, using your first name, last names, and email address provided through the form on the website (managed via Mailchimp).
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Satisfaction Surveys: To conduct surveys and collect your opinions to evaluate and improve the quality of our services.
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Platform Usage Analysis: To understand user behavior, analyze trends, improve the browsing experience, and develop new functionalities or services (using tools like Google Ads to measure site and campaign performance).
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Experience Personalization: To personalize your experience on the Website, adapting content or class recommendations to your interests and preferences, based on your usage history.
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Advertising and Remarketing: To show you relevant ads and optimize our advertising campaigns on platforms like Google Ads, based on your interaction with our website.
You may revoke your consent for these secondary purposes at any time, following the procedure described in the "ARCO Rights and Revocation of Consent" section.
4. Transfer of Personal Data
Your personal data may be transferred and processed by third parties acting as Data Processors, always under our instructions and for the purpose of fulfilling the purposes described in this Privacy Policy.
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Wix.com Ltd.: As the provider of the web hosting platform, Wix processes the personal data collected through our Website for the operation of the platform, the processing of payments, and the management of user information.
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Zoom Video Communications, Inc.: As the provider of the video conferencing platform, Zoom processes the necessary data for the delivery of online classes.
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PayPal: As a payment gateway, PayPal processes the necessary data to complete class package purchase transactions.
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Stripe: As a payment gateway, Stripe processes the necessary data to complete class purchase transactions.
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Google Ads: Google, as an advertising service provider, processes website usage and behavior data for advertising campaign management and remarketing.
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Mailchimp: Mailchimp, as an email marketing service provider, processes first name, last names, and email address data for sending promotional communications and newsletters.
For international transfers of personal data of residents of the European Union/European Economic Area (EU/EEA) to countries that do not have an adequacy decision from the European Commission (such as Mexico or the United States, where Wix, Zoom, PayPal, Stripe, Google, and Mailchimp have servers), we ensure that appropriate safeguards are in place. This includes the implementation of Standard Contractual Clauses (SCCs) in our agreements with these providers, or reliance on other valid transfer mechanisms under the GDPR.
José Alberto Moreno Corbea does not share your personal data with other additional third parties beyond those mentioned (Wix, Zoom, PayPal, Stripe, Google Ads, Mailchimp), unless there is a legal obligation or a requirement from a competent authority.
5. Security and Confidentiality Measures
We are committed to protecting your personal data by implementing and maintaining appropriate administrative, technical, and physical security measures to protect it against damage, loss, alteration, destruction, or unauthorized use, access, or processing.
All personnel involved in the processing of your personal data are obliged to maintain confidentiality with respect to it, an obligation that will continue even after their relationship with you or with José Alberto Moreno Corbea ends.
6. Use of Cookies and Other Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience, identify registered members, monitor platform performance, and ensure security.
Cookies are small pieces of data stored in your device's browser. We use the essential cookies that Wix.com implements by default for the basic functioning of the Website.
To comply with privacy regulations such as the GDPR and the CCPA, we request your consent before placing non-essential cookies on your device through a cookie consent banner on your Wix site. This banner informs you about the use of cookies and gives you the option to accept or decline non-essential cookies before they are loaded.
For more detailed information about the cookies used on our Website, their purposes, and how you can manage your preferences, please consult our separate Cookie Policy.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Website.
7. ARCO Rights and Revocation of Consent
You, as the data subject, or your legal representative, have the right to exercise the following rights at any time:
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Access: To know what personal data we hold about you, for what purposes we use it, and the conditions of its use.
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Rectification: To request the correction of your personal information if it is incomplete or inaccurate.
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Cancellation: To request the deletion of your personal data from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations provided in the regulations.
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Opposition: To object to the processing of your personal data for specific purposes.
Likewise, you have the right to revoke the consent you have given us for the processing of your personal data for secondary purposes.
To exercise any of these rights (ARCO or revocation of consent), you must send your request to the email address: jamc@simplespanishnow.com.
Your request must contain and include the following information:
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Your full name and domicile or email address for notifications.
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Documents that prove your identity (copy of valid official identification) or, where applicable, the legal representation of the data subject.
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A clear and precise description of the personal data regarding which you wish to exercise any of the ARCO rights, unless it is the right of access.
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Any element or document that facilitates the location of the personal data.
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In the case of rectification requests, you must indicate the modifications to be made and provide documentation that supports your request.
José Alberto Moreno Corbea will respond to your request within a maximum of twenty (20) business days, counted from the date of receipt of the request. If the request is deemed appropriate, it will be made effective within fifteen (15) business days following the communication of the decision.
8. Changes to the Privacy Notice
This Privacy Policy may be modified or updated periodically to address legislative changes, internal policies, or new requirements for the provision or offering of our services.
We reserve the right to make modifications or updates to this privacy notice at any time. Any substantial changes will be notified to users via the email address they have registered on our platform. We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information.
9. Contact
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at: